FAQs / Helps
Q. Are there any shipping charges?
For orders below 1,000 INR, an extra 200 INR will be charged for prepaid orders. Orders above 5,000 INR have free shipping for PAN India delivery.
Q. Do you offer international shipping?
Yes, Bharat Silk House offers worldwide shipping for prepaid orders only.
Q. What will be the shipping charges for international delivery?
Bharat Silk House offers prepaid orders only. If the order value is under 35,000 INR, 1,500 INR will be added for shipping charges. If the order value is above 35,000 INR, shipping charges are free worldwide for prepaid orders.
Q. Do you offer COD?
Currently, COD is unavailable; however, we are striving to introduce this option in the future.
Q. How to care for the sarees?
To ensure the longevity and beauty of our sarees, proper care is essential. Our sarees are delicate and crafted with precision. To maintain their vibrant colors and intricate details, we recommend dry cleaning only. Avoid washing at home as water and detergents can harm the fabric and embellishments. Store them in a cool, dry place, away from direct sunlight, to prevent fading. When not in use, fold them gently and store in a breathable garment bag. Treating your sarees with care will ensure they remain exquisite pieces that can be cherished for years to come. Remember, dry clean only for the best results.
Q. Do you offer COD for international orders?
No, Bharat Silk House does not offer COD for international orders.
Q. Is there any special offer running in your offline store?
Yes, seasonal offers are always available. Keep checking the Bharat Silk House website for exciting offers and great deals.
Q. How can I place an order on the Bharat Silk House website?
You can easily visit any product page, add items to your cart, and follow the steps to checkout. After successfully placing an order, you will receive the order details via email.
Q. What payment methods does Bharat Silk House accept for orders?
Bharat Silk House accepts a variety of payment methods, including credit cards, debit cards, PayPal, and UPI.
Q. Is it possible to modify or cancel an order after it has been placed?
Yes, only if you inform us via call or WhatsApp at +91 9453263046 or email admin@bharatsilkhouse.com within 24 hours of placing the order. We can then take the necessary action for your request.
Q. How can I track the status of my order?
You will receive order status emails, or you can ask for tracking details directly via WhatsApp at +91 9453263046.
Q. What is the estimated delivery time for Bharat Silk House products?
Each product has different delivery times. You can easily find delivery information on the product page.
Q. What is your return and exchange policy if I'm not satisfied with my order?
Bharat Silk House offers an exchange policy for special cases. Terms and conditions apply.
Q. Can I gift-wrap my order and include a personalized message for the recipient?
Yes, Bharat Silk House offers personalized gift-wrapping for recipients.
